* Gift card purchases do not count towards the order total for free shipping as the gift card amount applies to order total when being redeemed
Currently we offer flat rate shipping costs to all of Australia and New Zealand for orders under $99:
If your after your order sooner we can arrange for express shipping for an additional $6.99. Simply select the express shipping option at the checkout and receive your order overnight - 3 business days. Please note if you live in rural New Zealand or Australia this time frame is not guaranteed.
We currently ship from two warehouses;
All Australia and Rest of the World are Shipped from Sydney Australia via Australia Post.
New Zealand orders are shipped from Auckland, New Zealand via NZ Post, however depending on stock levels they may be shipped from Australia.
We offer FREE international shipping for orders over $99AUD.
*Note: International Shipping does not include any local customs clearance fees, duties or taxes payable that your government may impose on imports.
We have warehouses is located in Sydney and New Zealand. Shipping times vary depending on your address, but rough estimates are:
Please note all shipping times stated above are not guaranteed shipping times and are an estimate only, as shipping times may vary depending on weather conditions and peak times of the year.
Customers can exchange or return any full priced product purchased from BlockBlueLight within 30 days of your order delivery.
To start the returns process visit https://www.blockbluelight.com.au/a/returns
let us know the issue and whether you would like to return or exchange your BlockBlueLight product.
BlockBlueLight is not responsible for any lost or damaged packages during transit. We will to the best of our ability attempt to resolve any issues that may arise during transit, but can unfortunately make no guarantees. All shipping will be tracked and a tracking number provided when the order has been shipped. The tracking number can be used to obtain an update on the status of the parcels with the local freight carrier.
If your order is not able to be delivered due to incorrect address information provided on your order resulting in Australia Post returning your order to BlockBlueLight will result in a return shipping cost of $10.99 being deducted from any refund given, or this will be payable before we resend the order to correct address.
If your product is faulty we will exchange the product at no cost to you. We will also cover shipping costs.
Once you have placed your order it is final and will be shipped as is.
Australia's No.1 premium blue and
artificial light blocking products.